It is useful for checking representation: whether AI gets right what you do, where you are, what you charge, or whether it confuses you with another company. It is where brand hallucinations show up.

It is not useful for measuring visibility. With your name in the question, the answer will almost certainly name you, so a mention rate built on branded questions comes out inflated. That is why it is measured apart from unbranded questions and never mixed into the same figure.

Read: How to know if ChatGPT recommends your company.