Account and data
Team and account settings
How to set up your workspace: brand details, names used to identify mentions, roles, invitations, access per brand, archiving brands and the email notices.
In the console: Account menu › Account settingsOpen in the console
Step by step
- Open the account menu at the foot of the sidebar and choose “Account settings”.
- In “Your brand”, correct the name, the domain and “What it does”, and press “Save changes”.
- Add other names AI may use for your brand in “Names used to identify mentions”.
- In “Team”, press “Invite teammate”, type their work email and choose their role.
- If you have several brands, decide whether each person sees “All brands” or “Specific brands”.
- In “Notifications”, choose which emails you get; they are personal preferences.
Roles and seats
Members: 2 on Starter; no limit on Growth and Enterprise. Inviting someone does not change what you pay.
- Owner: everything, including billing details and the plan's active resources.
- Admin: manages the team and the settings and always sees every brand.
- Editor: works on the brands they have access to.
- Viewer: reads without changing anything.
Archiving a brand
“Archive brand” stops measuring it and searching its conversations, and frees its slot in your plan. Its prompts, competitors, conversations and reports are kept, and you can restore it whenever you want.
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